Privacy Notice
Ecomsiam Dot Com Company Limited (the "Company," "we," "us," or "our") recognizes the importance of the protection of your Personal Data (as defined below).
This privacy notice (the "Privacy Notice") applies to the Personal Data (defined below) of
- Corporate Client
such as Company,partnership,organization,school,academy with our prospective, current and former individual clients. - Employees, personnel, officers
representatives, shareholders, authorized persons, members of the board of directors, contact persons, agents, and other natural persons in connection with our prospective, current and former corporate client. - Individual associated with the corporate client
with our prospective, current and former corporate client.
Individual persons, together as "you" or "your" and the individual client and individual associated with the corporate client, together as the "Client".
We will collect, use, disclose and/or cross-border transfer the following categories and types of your personal data, including but not limited to the followings
This Privacy Notice describes how we collect, use, disclose and cross-border transfer your Personal Data. This Privacy Notice applies to our business, websites, mobile applications, call centers,customer support,events and exhibitions, online communication channels, other locations and any means where we collect, use disclose, or cross-border transfer your personal data.
Personal data we collect
"Personal Data" means any identified or identifiable information about you as listed below.
In order to offer the Client our services, we might collect your information in a variety of ways. We may collect your personal data directly from you (e.g. through our sales,customer services,or call center) or indirectly from other sources (e.g. social media, online platforms, and other sources) and through our affiliates, service providers, business partners Which specific types of data collected depends on the Client's relationship with us, and which services or products the client requires.
The type of information the company collects depends on the customer relationship with the company, services or products that customers require from the company
Personal clients
We will collect, use, disclose and/or cross-border transfer (Such as domain name registration information) the following categories and types of your personal data, including to:
(1) Personal details
such as your title, name, job title, work place, work position,nationality,information on government-issued cards (e.g. national identification number, passport number, tax identification number,)signature, voice recording, phone records, picture,CCTV records, and other identification information.
(2) Contact details
such as your address, telephone number, mobile number, fax number, email address, and other electronic communication ID such as domain name, payment history, account number and account type,PromptPay Information including products (and services) subscription information.
(3) Technical details
such as your Internet Protocol (IP) address,log, device ID and type, network, connection details, access details, single sign-on (SSO) details, login log, access times, time spent on our page, cookies, login data, search history, browsing details, browser type and version, time zone setting and location,browser plug-in types and versions, operating system and platform, and other technology on devices you use to access the platform.
(4) Other required information
such as the domain name ownner (company name), tax identification number, address, telephone number, customer email, including the contact name ,Billing contact name,Username and Password,your usage information, Platform, access to our products and services.
Individual Client
We will collect, use, disclose and/or cross-border transfer the following categories and types of your personal data, including but not limited to:
(1) Personal Identity Data
Identity Data, such as, first name, last name, title, photos, information on CV, education, work-related information (e.g., position, function, occupation, job title, company you work for), information on government issued cards (e.g., national identification number, passport number), signatures, and other identifiers
(2) Contact details
telephone numbers, address, country, e-mail, and other similar information
Individual associated with Corporate Client
We collect communication with clients, such as, communicating about our products or services, e.g., by responding to inquiries or client requests.
(1) Relationship management, such as, planning, performing, and managing the client relationship, e.g., by performing transactions and orders of products or services,purchase order,Invoice,payment document, performing accounting, auditing, billing and collection activities, arranging deliveries,providing support services.
(2) We use IT systems to providing IT and helpdesk supports, creating and maintaining code and profile for you, managing your access to any systems to which we have granted you access, removing inactive accounts, implementing to enable our business to operate, and to enable us to identify and resolve issues in our IT systems, and to keep our systems secure
(3) Security and system monitoring, such as authentication and access controls and logs where applicable, monitoring of system, devices and internet, ensuring IT security, prevention and solving crimes, as well as risk management and fraud prevention.
(4) Compliance with laws and government authorities, such as liaising and interacting with and responding to government authorities or courts.
(5) Marketing purposes, such as informing you of our news and publications which may be of interest, events, offering new services, conducting surveys.
Third parties permitted by law
In certain circumstances, we may be required to disclose or share your personal data to a third party in order to comply with legal or regulatory obligations. This includes any law enforcement agency, court, regulator, government authority or other third party for which we believe disclosure or transfer is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party's or individuals’ personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues.
We may disclose or transfer your personal data to our professional advisors relating to audit, legal, accounting, and tax services who assist in running our business and defending or bringing any legal claims.
Third parties connected with business transfer
We may disclose or transfer your personal data to our business partners, investors,significant shareholders, our other business partners, third party service providers engaged by us. In some cases, we may share your Personal Data to any government authority, law enforcement agency, court, regulator, or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individual’s personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues., If any of the above events occur, the data recipient will comply with this Privacy Notice to respect your Personal Data.
When we transfer Personal Data to the third parties, we will take steps to ensure the protection of your Personal Data, such as confidentiality arrangements or other appropriate security measures as required by law.
How long do we keep your Personal Data
We retain your personal data for as long as is reasonably necessary to fulfil the purposes for which we have obtained it as set out in this Privacy Notice, and to comply with our legal and regulatory obligations. However, we may have to retain your Personal Data for longer duration, if required by applicable law.
Cookies and how they are used
If you visit our websites, we will gather certain information automatically from you by using Cookies. Cookies are tracking technologies that are used in analyzing trends, administering our websites, tracking users’ movements around the websites, and remembering users’ settings. Most Internet browsers allow you to control whether or not to accept Cookies.
If you reject Cookies, your ability to use some or all of the features or areas of our websites may be limited.
Personal data related to third parties
If you provide the Personal data of any third party such as your website admin, shareholders, directors, beneficiary, emergency contact, referral, and references [e.g. their name, email address, and telephone number] to us, you should ensure that you have the authority to do so and to permit us to use the personal data in accordance with this Privacy Notice. You are also responsible for notifying the third party of this Privacy Notice and, if required, obtaining consent from the third party or rely on other legal basis.
Your rights with regard to your personal data
Your rights with regard to your personal data Subject to the applicable laws and exceptions thereto, you may have the following rights regarding your personal data:
Access:
You may have the right to access or request a copy of the personal data we
are processing about you.
Data Portability:
You may have the right to obtain personal data hold about you, in a
structured, electronic format, and to transmit this data to another data controller.
Objection:
In some circumstances, you may have the right to object to how we
process your personal data in certain activities which specified in this Policy.
Changes to this Privacy Notice
From time to time, we may change or update this Privacy Notice. We encourage you to read this Privacy Notice carefully and periodically revisit www.ecomsiam.com to review any changes that may occur in accordance with the terms of this Privacy Notice. We will notify you or obtain your consent again if there are material changes to this Privacy Notice, or if we are required to do so by law.
Contacting Us
If you have any queries about your personal data under this Privacy Notice, please contact us :
Ecomsiam Dot Com Co.,Ltd.
Phone. 02-968-2665, 02-968-3399 (office hour)
Customer Service E-mail: support@ecomsiam.com
Telephone number 02-968-2665,02-968-3399
or www.ecomsiam.com/contact
Line : @ecomsiam
line ID :